Your satisfaction is our top priority at Fashion Gold.
Eligibility: Returns or exchanges are accepted only in case of damaged or incorrect products received.
Time Frame: Please inform us within 48 hours of delivery with unboxing video proof.
Condition: Returned items must be unused, in original packaging, with all tags intact.
Refund Process: Once approved, refunds will be issued to your original payment method within 7–10 business days.
Non-Returnable Items: For hygiene and design reasons, certain items like earrings and customized jewellery are non-returnable.
To initiate a return or exchange, contact our support team at fashiongroupvellore@gmail.com
or WhatsApp +91 8300934909.